faq

Can I pay with my VISA/Mastercard card?

We encourage people to use Bitcoin and Western Union, since Visa and MasterCard policies are against replica products, however we process Paypal/Visa/MasterCards for limited times. If you did not find the option available, come back another time and please contact customer service.

How do I place an Order?

1.Place an order on website
2. Provide product links or pictures of the watch that you need, we will calculate the price, and provide you Western Union account details for you to transfer.
 Tip: after paying, Please provide your shipping address and MTCN number, so that we can process your order shortly. Any questions, contact us .

What’s your return policy?

After receiving the goods, Within 30 days, if you are not satisfied, you can contact customer service to request a refund.( The premise is that you have not ever used it)
Refund process: contact customer service and get the return address.
After we receive the goods and check them , if the watch is brand new ,never worn ,we will arrange a refund immediately and it need 8-20 days to return the money back to your card.

Can I pay with my VISA/Mastercard card?

We encourage people to use Bitcoin and Western Union, since Visa and MasterCard policies are against replica products, however we process Paypal/Visa/MasterCards for limited times. If you did not find the option available, come back another time and please contact customer service.

Is your website safe?

We will provide you a tracking num after you order, you can track the package all the way, so plz don’t worry about it. Also, all of your personal information that you used on our site is confidential.

How would I know my order go through ?

After your ordering, you will receive a confirmation email. We will let you know the status of your order. So plz mention your email .

Why does my order not go through ?

1. Sometimes the bank will blocked the transaction due to the risky overseas transaction. Plz contact our customer service.
2. your card is not authorized. Plz contact our customer service for help.
3. If the total order amount exceeds USD 1,000, it will be subject to bank restrictions. It is recommended to contact customer service and use Western Union or Bitcoin to pay preferential treatment.

if I made the wrong order what should I do ?

1. if you fill in the wrong address , you can contact our customer service to amend it .
2. if you chose the wrong watch or wrong size, you can contact our customer service as well.
Tip: plz contact our customer service within 3 days after your ordering, if the goods has been shipped out , you have to take responsibility of it by yourself.